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What is Travel Insurance?

In an ideal world, planes are on time, luggage arrives safely, traffic flows smoothly, the weather is perfect and the hotel room is ready on arrival. However, in reality flights are often cancelled, luggage is lost, a passport disappears or a traveller is injured. That’s when Goldstar’s Travel Insurance goes to work, protecting travellers all year round.

Goldstar Insurance offers award winning Travel Insurance at the most competitive rates. Travel insurance is mandatory in the Schengen area and with our 24/7 assistance all over the world, you can be assured you are safe with us.

We have a range of options so you can choose the cover that is right for you. We also offer Annual Multi Trip cover for a single premium.

Our Africa / Asia package is specifically tailored for those requiring cover for only these regions.

What’s covered
BenefitLimit
Medical Expenses & Hospitalization Abroad (including COVID-19)$15,000.00
Emergency Medical Evacuation incase of illness or accidentReal expenses
Emergency Dental Care$450.00
Repatriation of Mortal Remains$25,000.00
Repatriation of Family member travelling with the insured$1,500.00
Emergency Return Home Following Death of a close Family memberSame Class Ticket
Compassionate Emergency VisitReturn Tickets in Economy class and $85.00 per day, max 10 days
Accidental DeathNIL
Accidental Partial DisablementNIL
Accidental DisablementNIL
24 Hours Assistance ServicesCovered
Delivery of Medicines (services only)Covered
Hijack in means of Public Transport$30.00 per day, max $3,000.00
Loss of Passport, Driving license, National ID Card abroad$200.00
Compensation for in-flight loss of checked-in baggage$300.00
Luggage Delay$200.00
Location and forwarding of baggage and personal belongingsActual cost
Advanced of bail bondAssistance only
Personal Civil LiabilityNIL
Legal Defence AbroadNIL
Journey CancellationNIL
Journey CurtailmentNIL
Delayed Departure$180.00
Missed travel connectionNIL
Missed departureNIL
Passive War RiskNIL
TerrorismNIL
Winter Sports CoverOptional
Annual Multi-Trip CoverOptional
Compulsory Quarantine due to Diagnosed COVID-19€80 per day / max 14 days

Our Europe Basic package is specifically tailored for those requiring cover for VISA purposes to Schengen countries.

What's covered
Benefit Limit
Medical Expenses & Hospitalization Abroad (including COVID-19) €30,000.00
Emergency Medical Evacuation incase of illness or accident Real expenses
Emergency Dental Care €450.00
Repatriation of Mortal Remains €25,000.00
Repatriation of Family member travelling with the insured €1,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and €85.00 per day, max 10 days
Accidental Death NIL
Accidental Partial Disablement NIL
Accidental Disablement NIL
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport €50.00 per day, max €3,000.00
Loss of Passport, Driving license, National ID Card abroad €200.00
Compensation for in-flight loss of checked-in baggage €800.00
Luggage Delay €200.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability NIL
Legal Defence Abroad NIL
Journey Cancellation NIL
Journey Curtailment NIL
Delayed Departure €180.00
Missed travel connection NIL
Missed departure NIL
Passive War Risk NIL
Terrorism NIL
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
Compulsory Quarantine due to Diagnosed COVID-19 €80 per day / max 14 days

Our Europe Plus package is specifically tailored for those requiring enhanced cover for visit to European Countries.

What's covered
Benefit Limit
Medical Expenses & Hospitalization Abroad (including COVID-19) €80,000.00
Emergency Medical Evacuation incase of illness or accident Real expenses
Emergency Dental Care €450.00
Repatriation of Mortal Remains €25,000.00
Repatriation of Family member travelling with the insured €3,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and €100.00 per day, max 10 days
Accidental Death €25,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement €25,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport €50.00 per day, max €3,000.00
Loss of Passport, Driving license, National ID Card abroad €500.00
Compensation for in-flight loss of checked-in baggage €1,500.00
Luggage Delay €200.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability €150,000.00
Legal Defence Abroad €2,500.00
Journey Cancellation €1,500.00
Journey Curtailment €1,500.00
Delayed Departure €250.00
Missed travel connection €200.00
Missed departure €200.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
Compulsory Quarantine due to Diagnosed COVID-19 €80 per day / max 14 days

Our World Wide Basic package is specifically tailored for those requiring cover for any country world wide.

What's covered
Benefit Limit
Medical Expenses & Hospitalization Abroad (including COVID-19) $100,000.00
Emergency Medical Evacuation incase of illness or accident $35,000.00
Emergency Dental Care $500.00
Repatriation of Mortal Remains $30,000.00
Repatriation of Family member travelling with the insured $1,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $100.00 per day, max 10 days
Accidental Death $35,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $35,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $50.00 per day, max $5,000.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $1,500.00
Luggage Delay $250.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $200,000.00
Legal Defence Abroad $3,500.00
Journey Cancellation $2,000.00
Journey Curtailment $2,000.00
Delayed Departure $300.00
Missed travel connection $300.00
Missed departure $300.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
Compulsory Quarantine due to Diagnosed COVID-19 €80 per day / max 14 days

Our World Wide Silver package is specifically tailored for those requiring additional cover for any country world wide.

What's covered
Benefit Limit
Medical Expenses & Hospitalization Abroad (including COVID-19) $225,000.00
Emergency Medical Evacuation incase of illness or accident $35,000.00
Emergency Dental Care $500.00
Repatriation of Mortal Remains $30,000.00
Repatriation of Family member travelling with the insured $3,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $100.00 per day, max 10 days
Accidental Death $35,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $35,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $50.00 per day, max $5,000.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $1,500.00
Luggage Delay $250.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $200,000.00
Legal Defence Abroad $3,500.00
Journey Cancellation $2,000.00
Journey Curtailment $2,000.00
Delayed Departure $300.00
Missed travel connection $300.00
Missed departure $300.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
Compulsory Quarantine due to Diagnosed COVID-19 €80 per day / max 14 days

Our World Wide Silver package is our premium package specifically tailored for those high-end travellers requiring comprehensive cover for any country world wide.

What is covered under Third Party, Fire and Theft Insurance?
Benefit Limit
Medical Expenses & Hospitalization Abroad (including COVID-19) $500,000.00
Emergency Medical Evacuation incase of illness or accident Real Expenses
Emergency Dental Care $650.00
Repatriation of Mortal Remains $50,000.00
Repatriation of Family member travelling with the insured $5,000.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $200.00 per day, max 10 days
Accidental Death $200,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $200,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $75.00 per day, max $7,500.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $2,000.00
Luggage Delay $350.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $250,000.00
Legal Defence Abroad $5,000.00
Journey Cancellation $5,000.00
Journey Curtailment $5,000.00
Delayed Departure $400.00
Missed travel connection $500.00
Missed departure $500.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
Compulsory Quarantine due to Diagnosed COVID-19 €80 per day / max 14 days

Our Students Classic plan has been tailored for students studying abroad, requiring cover for emergency medical expenses worldwide, except the country of residence. Students can purchase plans for 6 months, 9 months or 12 months.

What's covered
Benefit Limit
Medical Expenses & Hospitalization Abroad (including COVID-19) €50,000.00
Emergency Medical Evacuation incase of illness or accident €30,000.00
Emergency Dental Care €400.00
Repatriation of Mortal Remains €10,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) €800.00
Loss of Passport, Driving license, National ID Card abroad €500.00
Compensation for in-flight loss of checked-in baggage €800.00
Winter Sports Cover Optional
Compulsory Quarantine due to Diagnosed COVID-19 €80 per day / max 14 days

Other types of insurance cover

Home Insurance

Home Insurance (Domestic Package) from Goldstar is comprehensive cover to protect your residential premises against various risks. Your home, as well as everything inside of it…

Motor Cycle Insurance

We offer a range of options on Comprehensive Private Motor Cycle insurance so you can customize it to your individual needs.

Car insurance

Car insurance protects your vehicle from unforeseen risks and provides protection against the losses incurred.

FAQ’s

On your insurance certificate there is an assistance number and email address which you can contact 24 hours a day 7 days a week, from anywhere in the world. The support line will guide you in the event of an incident and help you resolve it quickly and hassle free.

Travel Insurance is mandatory in Schengen region so it is certainly required. In addition, it covers Emergency Medical Expenses so that in the event of injury or accident while abroad you will not be faced with uncertain medical bills.

We can only offer refunds if a VISA application is rejected, only if supporting evidence from the relevant Embassy confirms the VISA was rejected.

Tips:

Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

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How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating

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