Fidelity Guarantee Insurance

What is Public Liability Insurance?

Goldstar’s Fidelity Guarantee Insurance protects the insured against losses caused by disloyal staff/employees holding positions of trust.

Dishonesty of employees can be difficult to detect. That’s where Goldstar are here to help and provide protection in the case an employee or group of employees act dishonestly to defraud a company of monies and/or goods.

What’s covered

The Policy covers the loss sustained by the employer by reason of any act of forgery and/or fraud and/or dishonesty of monies and/or goods of the employer on the part of the employee Insured, committed on or after the date of commencement of the Policy during uninterrupted service with the employer.

The loss should be detected during the continuance of the Policy or within 12 calendar months of the expiry of the Policy and in the case of death, dismissal or retirement of the employee within 12 calendar months of such death or dismissal or retirement whichever is earlier.

The cover may be required in respect of a single employee or a group of employees. There are three types of Policies normally issued by the Insurer for this clause of business namely “Individual Policy”, “Collective Policy” and “The Blanket Policy”.

  • The blanket policy: covers all guaranteed employees
  • Collective policy: covers named and unnamed individuals
  • Individual policy: Covers one person and responds to theft or fraud by the person within the policy period and terms of employment.

What’s not covered

  • Any losses, expenses or costs incurred outside the geographical area
  • Loss after a change in occupation
  • Unexplained shortages/losses
  • War and related risks
  • Terrorism
  • Loss of interest
  • Consequential loss of any kind
  • Political risks
  • Any employee from the time the insured becomes aware that such employee has committed any fraud or dishonesty
  • Cover non-employees like sub-contractors, auditors, solicitors unless specifically included from inception

What’s optional

  • Political Violence and Terrorism: Cover against political violence and terrorism

Goldstar claim process

No matter what your worry is, we’re here to help
explain the process, assess your claim fairly
and minimize the disruption to you with a transparent claims process.
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How to make a claim

We have a number of options to help you make a 
claim quickly and effectively. Contact our dedicated claims team for advice on
an incident/claim.
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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance
Company in Uganda (2015) and has over
 the years consistently maintained a Global A+ Credit Rating
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Other types of insurance cover

All Risks Insurance

The widest cover for properties against loss or damage caused by any accident or misfortune ………….

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Buglary Insurance

Provides compensation when a property suffers loss caused by theft when accompanied by forcible breaking into.

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Electronic Equipment Insurance

Cover your property against loss or damage caused by any accident or misfortune

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2016 Global Business Outlook Award

Best insurance company in Uganda

2015 International Finance Magazine Award

Best insurance company in Uganda

A+ Global Credit Rating Co

Your expert local insurance partner

Easy Claim

Easy claim procedures with no hassle

Save Your Money

Host of discounts – No claim bonus, Discount for Automobile

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How do I cover items that I take away from the home?
What is accidental damage cover?
Are items in my garage or shed covered?
I live in rental accommodation. Do I still need insurance?
What is an excess?


  • Ensure you declare a list of items to be insured under contents insurance including serial numbers, model, make and have the correct sum insured
  • Always keep valuables safely and locked out of site to protect against the risk of theft