Who we are

Goldstar is one of the leading Insurance Companies in Uganda. We provide all types of General Insurance services to industrial, commercial, professional firms, Government institutions, individuals and other enterprises throughout Uganda.

Our purpose

In an uncertain world, Goldstar is an insurance leader, committed to keeping up with the ever charging needs of our customers, and anticipating their needs for the future. There is no stronger testement to our dedicated support from our local team and continued innovation.

Our strategic priorities

We aim to be the leading and most respected insurance company in Uganda. We will achieve this by focusing on the needs of our customers and our society, thereby delivering long-term sustainable value to all our stakeholders.

Our guiding principle has always been to ensure we have a strong and solid financial base to ensure we meet our
obligations to customers.

Our vision

“To be an insurer of distinction, renowned and respected for unequaled customer service delivery”.

Mission statement

Safeguard   | Strengthen   | Serve

To safeguard all stakeholders’ interests, continue Strengthening our resources so as to be of Service to all.

Our core values

  • Customer Care and Satisfaction
  • Prompt Service Delivery
  • Professionalism
  • Teamwork
  • Sustainability
  • Social Conscience
  • Profitability

How we measure performance

We track our progress in implementing our strategy with a range of financial and non-financial measures or key performance indicators.

Kampala, Uganda

Head Quarters

UGX 35bn (Approximately $ 13m)

Claims Paid in the last 5 Years

A+

Global Credit Rating Co - August 2019

UGX 24.9 billion

Capital in 2018

1575%

Solvency Ratio in 2018

Implying Goldstar Insurance has sufficient Cash flow to pay off its short-term and long term liabilities.

Goldstar Goldstar Insurance Company Ltd is Uganda’s largest local insurance organization and one of the key players in the industry. With over 24 years of experience in the industry, we aim to support our clients’ growth, protect their interests, and enable businesses to thrive to help people fulfill their hopes and realize their ambitions.

We have not only offered risk aversion solutions to our clients but also in times of loss, offered timely compensation to keep them going.

Our ambition is to be a respected insurer with a diverse portfolio by product and geography. We believe that building a balance between different risks gives us opportunities for profitable growth throughout the insurance cycle.

Business Split (by GPW)

  • Fire
  • Motor
  • Personal Accident
  • Miscellaneous
  • Contractors All Risks
  • Marine Hull And Cargo
  • Workers Compensation
  • Public Liability
  • Machinery Breakdown
  • Burglary

Source (by NPW) Graph

  • Direct
  • Brokers
  • Bancassurance
  • Agents
  1. Strong and solid financial base – we believe in maintaining capital reserves in excess of the minimum stipulated by the regulator to ensure we meet our financial obligations and keep our promises to our clients.
  2. Sound reinsurance support and backing – we only use Re-insurers that are rated by reputable rating agencies to ensure our clients interests are protected.
  3. Prudent Underwriting – our aim is to ensure we build a sustainable business to ensure longevity and protection to our clients. Our focus is not just on top line production, our disciplined underwriting approach contributes to our solid financial foundation.
  4. Professional, experienced and highly skilled staff – with strong local and international experience and insight, highly skilled management team and courteous staff, we remain one of the most preferred insurers in the country today.

Our foundation is based on four pillars:

Goldstar Insurance four pillars