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What Is Car Insurance?

Car insurance protects your vehicle from unforeseen risks and provides protection against the losses incurred as a result of – theft, financial loss caused by accidents and any subsequent liabilities. The premium of the insurance is dependent on the value of the car, type of coverage (Comprehensive or Third Party), vehicle classification and the voluntary excess. Car insurance gives confidence to drive peacefully.

Comprehensive is just that! It’s the full package that covers your car against damage caused by a number of insured events, such as theft, accidental damage and natural events (flood, earthquake, fire & storm) as well as protecting you from having to foot the bill should your car cause damage to someone else’s car or property.

What’s covered
  • Loss or damage to your vehicle: Cover if your vehicle is lost, stolen or damaged
  • Your liability: Cover if you injure someone or damage their vehicle or property in an accident
  • Vehicle recovery: We’ll help recover your vehicle and take it somewhere safe in the event of an accident.
  • Legal costs: Cover for legal costs if you’re involved in an accident
  • Motor injury protection: Cover for you, your partner and named drivers for death or serious injury after a motor accident
  • Medical Expenses: Any medical expenses if you’ve been injured in an accident
  • Personal belongings: Loss or damage to any of your personal belongings
  • Replacement locks: Locks, transmitters and immobilisers if your keys are lost or stolen
  • Replacement glass: Repair or replacement of glass
  • Audio/Navigation Entertainment: Cover for your entertainment system

 

What’s not covered
Unfortunately, at Goldstar Insurance Co. Ltd, we can’t cover everything – make sure you’re happy with what’s not covered, including:

 

  • Electrical breakdownIncluding problems with the on-board computers – as well as electrical components
  • TyreAny punctures, cuts or bursts – including those caused by braking
  • Resale value: We can’t cover you for any loss in value of your car after repair

 

What’s optional
Choose optional add-ons at an additional cost to create cover that suits you.
  • COMESA cover: Cover for COMESA regions when travelling across the border
  • Loss of Use: Any costs associated with loss of use of your vehicle as a result of an accident
  • Courtesy car: Access to a replacement vehicle, with standard and enhanced options available
  • Emergency Accommodation: Cost of emergency accommodation in the event of an accident

Motor Third Party insurance covers your car against third party liabilities such as death and bodily injuries to third party.

What is covered under Third Party Insurance?
  • Third Party death and bodily injuries: Cover for bodily injury or accidental death to third parties if you are at fault

 

What's not covered?
At Goldstar Insurance Co. Ltd, we have different covers to suit your individual needs– make sure you’re happy with what’s not covered, including:
  • Own Damage, Fire or Theft: Damage to your own vehicle including Fire or theft of vehicle, is not covered under Third Party insurance
  • Medical Expenses: Any medical expenses if you’ve been injured in an accident
  • Personal belongings: Loss or damage to any of your personal belongings
  • Replacement locks: Locks, transmitters and immobilisers if your keys are lost or stolen
  • Replacement glass: Repair or replacement of glass

 

What's optional?
Choose optional add-ons at an additional cost to create cover that suits you.
  • Third Party Property damage: Cover for liabilities relating to third party property damages
  • COMESA cover: Cover for COMESA regions when travelling across the border

Motor Third Party Enhanced insurance covers your car against third party liabilities such as death, bodily injuries to third party and losses or damages of third party property caused by accidents.

What is covered under Third Party Enhanced Insurance?
  • Third Party death and bodily injuries: Cover for bodily injury or accidental death to third parties if you are at fault
  • Third Party Property damage: Cover for liabilities relating to third party property damages

 

What's not covered?
At Goldstar Insurance Co. Ltd, we have different covers to suit your individual needs– make sure you’re happy with what’s not covered, including:
  • Own Damage, Fire or Theft: Damage to your own vehicle including Fire or theft of vehicle, is not covered under Third Party insurance
  • Medical Expenses: Any medical expenses if you’ve been injured in an accident
  • Personal belongings: Loss or damage to any of your personal belongings
  • Replacement locks: Locks, transmitters and immobilisers if your keys are lost or stolen
  • Replacement glass: Repair or replacement of glass

 

What's optional?
Choose optional add-ons at an additional cost to create cover that suits you.
  • COMESA cover: Cover for COMESA regions when travelling across the border

 

Motor Third Party Fire and Theft insurance covers your car against liabilities to other parties for death or bodily injuries, damages to other parties’ properties, fire damages to car and theft of your car.

What is covered under Third Party, Fire and Theft Insurance?
  • Fire damage or Theft: Damage to your own vehicle as a result of Fire or theft of vehicle
  • Third Party death and bodily injuries: Cover for bodily injury or accidental death to third parties if you are at fault
  • Third Party Property damage: Cover for liabilities relating to third party property damages

 

What's not covered?
At Goldstar Insurance Co. Ltd, we have different covers to suit your individual needs – make sure you’re happy with what’s not covered, including:
  • Own Damage: Damage to your own vehicle as a result of an accident is not covered
  • Medical Expenses: Any medical expenses if you’ve been injured in an accident
  • Personal belongings: Loss or damage to any of your personal belongings
  • Replacement locks: Locks, transmitters and immobilisers if your keys are lost or stolen
  • Replacement glass: Repair or replacement of glass

 

What's optional?
Choose optional add-ons at an additional cost to create cover that suits you.
  • COMESA cover: Cover for COMESA regions when travelling across the border

 

Other types of insurance cover

Group Personal Accident

Group Personal Accident policy that protects the insured’s throughout the day, even during the course of employment.

Motor Cycle Insurance

We offer a range of options on Comprehensive Private Motor Cycle insurance so you can customize it to your individual needs.

Home Insurance

Home Insurance (Domestic Package) from Goldstar is comprehensive cover to protect your residential premises against various risks.

FAQ’s

Insurance has parties to it. The first party, is the owner of the vehicle. The second party, the Insurance Company and the third party is any other person who may be affected by the contract.

The buyer can get the policy transferred in his name by applying to the insurance company in which case an endorsement is made to the policy.

You can cancel your policy and the buyer can buy a new policy. You will get a refund for the unexpired / unused period provided there is no claim on the policy.

Third party policy covers the following risks: Death or injury to a third party

Comprehensive insurance policy covers your vehicle against following risks:

  • Natural calamities
  • Man-made calamities
  • Personal accident
  • Third party legal liability
  • Any permanent injury /death of a person
  • Any damage caused to property

You can still renew your policy after your vehicle inspection is complete. Insurance companies may apply additional loading on premium if policy had expired 45-days earlier.

Yes, you can but your vehicle needs to be inspected before it can be renewed to comprehensive policy.

For Transfer of Insurance from one owner to another you need to submit the below mentioned documents.

  • Old policy document
  • Previous insurance policy
  • New application form

If you are buying a new car and want to transfer your existing policy over, you would need to contact us at our customer services department and amend your current policy. There may be a variation in price and a change in underwriting criteria for the new car.

Sale letter of your old car and Third Party insurance cover for old car will be required.

Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

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How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating

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