Goldstar awarded GCR A+ for claims paying ability – 2018

Goldstar awarded GCR A+ for claims paying ability – 2018

Goldstar Insurance Co Ltd has maintained its strong Credit Rating of A+, certified by the Global Credit Ratings, with the outlook accorded as Stable. The rating is valid until June 2019.

Goldstar has a very strong solvency ratio and liquidity ratio, one of the highest in the Ugandan Insurance market. This provides confidence to clients, knowing they are insured with a financial strong and sound institution.


1. Tell us about Goldstar Insurance?

We are one of the leading general insurance companies in the market trading in all classes of general insurance. We are a home grown institution / indigenous that has been around for 24 years. Our focus on service excellence and prudent risk underwriting has propelled us as a key player in the market in terms of market share and profitability.

2. What does the Global Credits Rating of A+ mean for you?

A Credit ratings is an opinion of an independent agency regarding the financial strength of an insurance company. Because this opinion is very critical to drive customer’s choice on where to safely transfer their risks, the caliber of the rating agency therefore is of utmost importance. GCR is Africa’s number 1 rating agency and they awarded us an A+ rate. This rate basically justifies our high claims paying ability. This to me and just like to the insuring customer is a confidence boost. That on a rainy day, they will surely be protected. That’s why customers seek insurance solutions. We have maintained this rating for the last 5 years!

3. What is your international solvency margin?

We are a very solvent company. Our assets by far exceed our liabilities and other comparable commitments. For the last four (4 ) years, our solvency margin has been well over 1000% on average. This underpins our core strength as a solid company.

4. What is the significance of this rating to Uganda’s insurance industry?

The industry is promising and recent growth statistics are a clear indication that we are on the right path. We have to continue to provide confidence to our customers that we pay claims. Insurance players have a responsibility to sensitize the public to erode any fears about our claims paying ability and having ratings like this is one of the ways to assert the message. Secondly, for the industry to flourish players must be financially strong to deal with customer’s claims in a timely manner. The more high rated players we have, the better for the industry. Our collective financial strength is better for the market.

5. Can you comment on the company’s profitability?

Because of our prudent risk underwriting, since inception we have returned an underwriting profit. Not so many companies in this market have positive underwriting results and for a sustained period of 23 years. Underwriting profit is what remains from the revenue collected after claims have been paid and administrative expenses have been deducted. Profitability just like growth is very important for a company to be successful and remain in business.

6. How would you describe Goldstar’s liquidity profile?

You must have read or heard this common phrase…”revenue is vanity, profit is sanity, cash is reality’! This is as relevant to insurance as it is to any business. Short term business means claims are turnaround in a short time. When a customer suffers a loss, a company should be ready to pay in the shortest time possible. Therefore our strong liquidity position is evidence to our ability to pay our short term and long-term obligations as they fall due. This explains in part why our claims turn around time is beyond market averages.



Global Credit Ratings (“GCR”) has accorded the above credit rating to Goldstar Insurance Company Limited (“Goldstar”) based on the following key criteria:

  • Goldstar’s risk adjusted capitalisation remained at very strong levels over the review period, supported by well contained insurance and market risk exposures.
  • The insurer’s earnings capacity is viewed to be very strong, supported by robust underwriting profitability.
  • The liquidity profile is viewed to be strong, supported by very healthy liquidity metrics, partially offsetting single banking counterparty concentration.
  • Goldstar’s business profile is healthy, supported by moderately strong competitive positioning and fairly well diversified earnings.

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